Parris RV, a leading multi-location recreational vehicle (RV) dealership group in the US, recognized the need to modernize their sales process and stay competitive in an increasingly digital world. To achieve this, they implemented a digital transformation initiative with Rollick, a provider of customer engagement solutions for the marine, powersports, and RV industries. This partnership allowed Parris RV to streamline their digital sales process and improve the customer experience through a platform that integrated their marketing technology stack. Rollick’s platform also provides Parris RV with a suite of tools to manage customer interactions, from lead generation to lead nurturing. The result of this digital transformation initiative has been increased sales, improved customer satisfaction, and a more efficient sales process for Parris RV.
Behind the Scenes: The Real Benefits of Effective CRM Integration
In the competitive outdoor recreation market, seamless CRM integration is not just a necessity but a game-changer for OEMs and dealers in the recreation and equipment industry. Effective CRM systems streamline operations, enhance customer satisfaction, and provide actionable insights. This article delves into the technical advantages of CRM integration, focusing...
